Genie Industries announces new aftermarket programs
As part of an aftermarket service support plan, Genie Industries announced it launched an easily navigable, online parts website, the participation in a parts and ordering online network, and the appointment of dedicated parts support in the field.
Genie's new "Serial Number Smart" parts lookup system is a user friendly website with intuitive search functions that gives customers the parts listings they need. This system can be accessed through the Genie website.
Currently, the system can look up all Genie products including telescoping and articulating booms, scissor lifts, portable personnel lifts, material lifts and a selection of telehandlers. Parts information for the remaining telehandlers, Terex power buggies, light towers, generators and the Terex HFT 70RS rental trailer will be added to the system by the second quarter of 2008. The system will also be in multiple languages and have online ordering capabilities later in the year.
Genie also recently joined the SmartEquip Network to provide aftermarket support solutions to rental industry customers who utilize SmartEquip's fleet support system.
The system is designed to decrease transactional costs, while making both equipment owners and manufacturers operationally more efficient. This technology will streamline aftermarket product support and electronic procurement of Genie equipment. This capability is targeted for launch at the end of second quarter.
Genie has also appointed Bob Sartini to serve as dedicated parts support in the field. Acting in the role of liaison, Sartini will visit customers throughout the country in order to gather important customer feedback that will improve the aftermarket support program.
Website offers rigging supplies online
Tulsa Chain, Inc. centrally located in Tulsa, OK has developed a new way for companies to research and securely purchase its rigging supplies online. Tulsa chain has created a new website — www.RiggingSuperStore.com. This website will offer lifting and securement products from the industry’s top manufacturers.
Tulsa Chain is offering a one stop shopping website for users worldwide. A sample of products offered include all grades and styles of chain and fittings, wire rope slings, synthetic slings and tie downs, hoists, clamps and winches and more.
Hershberger wins Pettibone telehandler victory in Vegas
Jason Hershberger, a second-generation telehandler operator of Herschberger Steel Erectors of Abbeville, SC, won the telehandler skills competition at the World of Masonry/World of Concrete (WOC) show in Las Vegas. The competition, sponsored for the first time by Pettibone, drew 36 skilled competitors from across the country and was designed to test the skill, accuracy and finesse each competitor had while operating either a Pettibone Extendo Series 8044 or a Pettibone Traverse Series T8044.
In stage one of the two-stage competition, operators had to drive their machine from its starting place up to a designated mark and pick up three planks from a sawhorse, then deposit one plank on each of three different sawhorses arrayed in front of them. Once completed, the operator then had to pick the planks back up and return them to the original sawhorse. Next, in stage two, operators had to maneuver over to a second mark in front of a Hydek scaffolding system on which a 4-foot x 4-foot x 4-foot fork box rested 35 feet up.
Operators had to simulate picking up an overhead load by raising the boom, then guiding the forks into matching slots on the box, triggering a light that indicated the task was complete. Following completion of stage two operators had to maneuver the telehandler back to its starting place.
After the preliminary competition, held on January 22-23, was finished, the top two finishers from day one and top three finishers from day two returned to repeat the two stage course in semi-finals. Theses semi-finalists were Jason Hershberger; Len Mackowiak of Midwest Masonry, Alsip, AL; Chris Hartman of Hartman Construction in Unityville, PA; and Chris Yeghoian and James Hendricks, both of R.E. Serrano in Martinez, Ca. The two top scorers in the semi-finals, Jason Hershberger and Chris Yeghoian, then competed a third and final time to determine the overall champion.
Both finalists performed almost flawlessly in the competition and final scores were remarkably close. In the end, though, Jason Hershberger had performed most consistently and drove away the winner...on a 2008 Harley-Davidson Fat Bob motorcycle. Chris Yeghoian, in his second place finish, won a $500 Visa gift card.
Terex appoints new director of field service
Terex appointed Bob Bartley to the new position of director of field service for the Terex Aerial Work Platforms (AWP) business. Terex AWP includes Genie Industries, Terex Power Products and Terex Load King. In his new role, Bartley will oversee both field and factory service organizations for Terex AWP.
“Bob’s extensive industry experience, leadership skills and knowledge of our business are valuable assets to provide the best service to our customers,” said Bruce Taber, Sr. director of quality and after market support for Terex AWP. “He already has high respect from within the organization and with our customers so he is a natural fit for this role as we always aim to provide the most customer-focused service available.”
MaxiForce to host AERA event
MaxiForce will host an AERA (Automotive Engine Rebuilders Association) Tech & Skills Regional Conference at its Miami headquarters, April 5.
The AERA has replaced the annual trade show with a more intimate regional conference in order to provide technical presentations and unique shop-skills instruction to all those who attend. The content of the technical presentations are to be announced at a later date.
MaxiForce and the AERA are inviting manufacturers of engine building/rebuilding tools, supplies, services parts and machinery to attend this conference. These suppliers are invited to have tabletop displays that will accessible throughout the day.
“This is an exciting announcement for us, in that we look forward to interacting with our valued partners, as well as learning from the various workshops that will be offered,” said Paul Kelly, sales and marketing director for MaxiForce. “It’s important to stay on the cutting edge of industry technology and services, to ensure we deliver the best value to our customers nationwide.”
JLG offers extended warranty program for ES scissor lifts
JLG Industries, Inc., an Oshkosh Truck Corp. company, recently announced the availability of an extended warranty program for its ES series scissors and the model 1230ES vertical mast lift in North America. This product line has a standard one-year warranty and a five-year warranty on structural components. With the new extended warranty option, the first year of warranty can be extended for years two through five. The new extended warranty provides the same coverage as JLG’s standard warranty, except for paint and decals.
“We’re extremely pleased that JLG is the first to offer customers a five-year warranty on scissor lifts,” said Howard Kaplan, JLG’s vice president – product parent for aerial work platforms. “We developed this program in response to our customers’ desire to control and manage their operating costs. This new warranty offering allows them to do just that, and it reflects our confidence in the many recent reliability enhancements we’ve made to our ES scissor line.” |
